Information on processing of personal data by Dobra Energia dla Olsztyna Sp. z o.o.


1. Personal data controller

Dobra Energia dla Olsztyna Sp. z o.o. with its seats in Olsztyn at 21 Dąbrowszczaków Street, 10-541 Olsztyn, tel. no.: 730-315-015, e-mail address: (hereinafter: the Company)

2. Purpose, legal basis and duration of processing of personal data

Your personal data will be processed for the following purposes:

a) To conclude and execute contracts

In case of concluding civil law contracts, your personal data will be processed in order to execute and settle the contract. Providing the requested personal data is necessary to conclude the contract. Collected data will be processed for the period necessary for the execution of the contract or until the expiration of claims under the contract, taking into account applicable law.

b) Claims

In case of the necessity to conduct debt collection activities, the processing of personal data will be realized as a legitimate interest of the controller. In this case, we will use the information collected in the process of concluding and performing contracts.

c) Information, education and promotion activities

When carrying out informational, educational and promotional activities, the Company processes personal data as its legitimate interest, i.e. familiarising local community with topics related to waste management and ecology.

d) Complaints and requests

The Company provides the possibility to lodge complaints and requests in the traditional form, by e-mail and using the form available on the website Processing of personal data while investigating submitted complaints and requests within the scope of the public task carried out by the Company: Management of the combustible fraction of municipal waste by thermal treatment with energy recovery used to ensure heat supply to the municipal district  heating system in Olsztyn, together with the design and construction of the Waste to Energy Plant and the Peak Load Boiler House, as well as  financing  and infrastructure management, will be processed in connection with the legal obligation imposed on the Company. Providing personal data in this case is necessary in order to consider the submitted complaint or request.

The data will be processed for the period of execution of the public task, and after its expiration for the period necessary to enable settling possible claims to which both the applicant or the Company are entitled.

e) Contact through the contact form provided on the website

By using the form on the website, you consent to the processing of any information provided therein in order to respond to your questions or comments placed in the form. Providing this data is voluntary, and the consent can be withdrawn at any time. The withdrawal of consent shall not affect the legality of the processing that the Company performed before its withdrawal. In this regard, your personal data will be processed until we contact you or until you withdraw your consent.

f) Traditional and electronic correspondence via e-mail

If you are our customer and you send us correspondence by post or email, we process your data in order to fulfil the contract concluded.

We process data from correspondence that does not result from concluded contracts in order to answer your queries or to present offers. In this case, keeping the correspondence is our legitimate interest. We store the correspondence for the period necessary to ensure its continuity, in accordance with the assigned archival category.

g) Posting information on public accounts on the social networking site LinkedIn

Running fanpage accounts on the social networking website and processing personal data in this respect is the legitimate interest of the Company.

If you use this service, posting and commenting on it, we inform you that your personal data will be transferred to the United States based on standard contractual clauses approved by the European Commission. The data processing rules of the LinkedIn portal can be found here:

Privacy Policy:

Transfers of data from the European Union, the European Economic Area and Switzerland

h) Bookkeeping

As part of activities related to issuing invoices or other accounting evidence, also in connection with  contracts concluded. The basis for the processing of personal data is the fulfilment of legal obligations incumbent on the Company. Providing data in these cases is mandatory. We will process the data for the period resulting from legal regulations, in particular those concerning tax law.

 3. Withdrawal of consent for the processing of personal data

In the case of data processed on the basis of your consent, the Company informs you that you may withdraw your consent, among other things:

a) by sending a message to:, or via the contact form with e.g. the following content: “I withdraw my consent to the processing of personal data in the scope of: (please specify the scope of the data) and purpose (please specify for which purpose you have provided us with your personal data)”,

b) in person at the registered office of the Company.

Withdrawal of consent can only be made by the owner of the personal data. The Company reserves the right to verify the identity of the person withdrawing consent in order to ensure proper exercise of rights.

 4. Information about recipients of personal data:

Your personal information may be disclosed to entities performing tasks for and on behalf of the Company, such as:

a) to the suppliers of the ICT systems used, in order to ensure their smooth operation while respecting the principles of personal data protection and confidentiality of processing,

b) entities providing postal services in accordance with the postal law in order to conduct traditional correspondence,

c) to banks in the event that settlements are required,

d) to public entities within the framework of concluded agreements and contracts and within the scope of valid legal regulations.

Any disclosure of personal data is carried out in accordance with applicable law and only when it is necessary for the implementation and settlement of services provided, while ensuring the confidentiality of processed personal data.

 6. Rights of the owners of personal data

In connection with the processing, you have the right to:

a) access to your personal data

b) correct incorrect personal data,

c) restrict the processing of your personal data,

d) delete your personal data in the case of data processed on the basis of your consent,

e) object to the processing carried out by the Company for the purpose of pursuing its legitimate interest.

To exercise the above rights, you should contact the Company in person or by mail (including e-mail). The Company reserves the right to verify the identity of the person making the request. In order to request access to data from the video surveillance system, it will be necessary to provide information to find the correct time and place of recording and to indicate the image of a person in order to confirm identity.

In connection with the processing you also have the right to lodge a complaint to the President of the Office for Personal Data Protection – to the address: Stawki 2, 00-193 Warsaw.

 6. Contact regarding personal data

In case of questions related to the processing of personal data, contact is possible at the e-mail address or in writing to the contact details of the Company indicated above.

Contact Us


Dobra Energia Dla Olsztyna Sp. z o.o.
TAX NUMBER: 5252773336
Dąbrowszczaków 21 Street, 10-541 Olsztyn


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